Healthy conversation…..
The
dialogue punctuated with impatience, accusation, blame & arrogance always
embarrasses & puts the other person in a defensive mode thus derailing the
conversation from its meaningful direction. An engaged interaction, expressive
of intent and willingness to listen, builds trust & lets the other express
his/her feelings/thoughts/vulnerability fluently and clearly. One must always listen
attentively, acknowledge, understand & appreciate other’s
perspective/opinion, not judge but feel his/her pain and focus on
desired/constructive behavioural change/correction.
